“I just wanted to email you to say thank you for your kindness and compassion shown to us in our loss of Radley. After a few difficult days, we are all coming to terms with our loss and the returning of his ashes tonight, has helped in the healing process. We have taken comfort from the fact that our other dog Morgan, is fine and appears to be enjoying being a solo dog. Thank you once again, I will certainly recommend you and turn to you again, should the sad need arise in the future. Kind Regards”